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 Frequently asked questions
 Frequently asked questions |
How do I submit my application? |
- Please complete an application form and book an appointment at our office. You should attend then your
- appointment at our office to complete your biometrics (fingerprints and photograph) and submit your supporting documentation.
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How long will my application take?
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- complete 90% of non-settlement applications in not more than 15 working days, 98% in not more than 30working days, and 100% in not more 60 working days.
- To complete 95% of applications for settlement visas in not more than 60 working days and 100% in not more than 120 working days.
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Applications can only be made up to 3 months in advance of travel.
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We do not accept payment in cash.
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You will need to provide originals of all of your supporting documents and a photocopy of any document that you wish to have returned to you. If you do not produce copies, the original will not be returned to you. Note that online bank statements must have the bank's chop for them to be considered original.
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There must be one unused full page (front and back) for the visa vignette.
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You will need to leave your passport with us for the duration of your application* and we advise you not to book flights or confirm travel plans until you receive your visa.
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What documents do I need to bring with my application? |
Transit Visa
Tourism Visa
Short Duration Visa
Ordinary Visa
Work Visa |
What will happen if I don’t provide the documents requested? |
If your application is incomplete or you do not submit all requested documents, it is possible that your application may be refused. It is your responsibility to read the relevant guidance, prepare your application properly and supply all required documents. |
How can I pay the application fee? |
We do not accept payment in cash. We prefer payment by EPS, MasterCard or Visa
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How long will it take to get a decision on my application? |
- complete 90% of non-settlement applications in not more than 15 working days, 98% in not more than 30 working days and 100% in not more than 60 working days;
- complete 95% of applications for settlement visas in not more than 60 working days and 100% in not more than 120 working days
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Will you interview me? |
We will make most decisions without an interview. But if we need to interview you this will take place at the Visa Application Centre in Hong Kong and we will contact you to arrange a date and time.
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